Head of Outpatient Department
Le Hoang Kim
Outpatient Department
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Outpatient Department
INTRODUCTION
The Outpatient Department of Tra Vinh General Hospital is pleased to welcome you to the Hospital's official web portal. As the first 'gateway' for receiving patients, the Outpatient Department plays an important bridging role, giving patients peace of mind, trust and satisfaction from their very first moments at the Hospital.
With the slogan “Standard Procedures – Solid Expertise – Wholehearted Medical Ethics”, the Outpatient Department of Tra Vinh General Hospital follows 3 core pillars as its guiding principles: modern, standardized management procedures; accurate, in-depth diagnostic expertise; and wholehearted medical ethics. Fully embracing this spirit, the department's doctors, nurses and healthcare staff are always ready to support patients, providing high-quality, safe, modern and civilized outpatient healthcare services to the public.
The Outpatient Department of Tra Vinh General Hospital was established under Decision No. 20/QĐ-SYT dated 03/06/2008 of the Tra Vinh Provincial Department of Health, upgraded from the former Outpatient Area. Through nearly 20 years of continuous development, the department has steadily established itself as the Hospital's most important reception 'gateway'.
Key development milestones:
- In 2017: Took on specialized ARV treatment and the dispensing of medication for patients living with HIV/AIDS.
- In 2018: Merged with the Provincial Committee for Cadres' Health Protection and Care and the Provincial Medical Assessment Center; took on the management and healthcare of officials under the management of the Provincial Party Committee and the Central Government, as well as medical assessment work in the province.
- On 19/04/2022: The department pioneered the move to and began stable operation at the modern new campus of Tra Vinh General Hospital.
Through tireless efforts, the Outpatient Department is no longer just a clinical examination unit, but has become a model that harmoniously combines outpatient care, health management for officials, and health check-ups for agencies and businesses.
Functions:
As a professional unit of Tra Vinh General Hospital, the Outpatient Department is responsible for receiving patients, examination, diagnosis, outpatient treatment and health check-ups as assigned by the Hospital's Board of Directors. All activities are carried out in strict compliance with the professional regulations of the Ministry of Health and current laws.
Role and patients served:
- Role in the Hospital: Serves as the front line for receiving and triaging patients and screening emergency cases, performing clinical examinations and ordering appropriate diagnostic tests for diagnosis and outpatient treatment; provides health check-ups and medical counseling for organizations and individuals.
- Patients served: All members of the public seeking outpatient care (both with and without Health Insurance); individuals, organizations and businesses needing health check-ups (for employment, study, driving licenses, recruitment, periodic check-ups...).
Key tasks:
- Outpatient examination and treatment: Receives, screens and provides multi-specialty outpatient care for people in Tra Vinh Province and neighboring areas. Ensures a seamless, end-to-end professional process (Reception → Triage → Clinical examination → Diagnostic tests ordered → Diagnosis → Treatment), improving diagnostic quality to ensure absolute patient safety and increase public satisfaction.
- Health management for officials (Clinic Area A): Leads the examination, management and regular health monitoring of officials under the management of the Provincial Party Committee, ensuring proper entitlements, professional procedures and absolute confidentiality. Creates personal health records, organizes periodic health check-ups, and provides home visits for special cases. Coordinates bringing officials under Central Government management to Thong Nhat Hospital for health check-ups twice a year. Supports political activities: prepares a full supply of essential medicines and assigns highly qualified doctors to accompany and provide medical care for the provincial delegation on its 'Return to the Roots' journey, demonstrating a high sense of responsibility and readiness.
- Management and specialized treatment of HIV patients (ARV): Manages, monitors and provides specialized treatment for people living with HIV in accordance with Ministry of Health protocols. Maintains regular ARV dispensing, adherence counseling and psychological support, ensuring continuity and effectiveness in chronic patient management.
- Health check-ups as prescribed: Offers a wide range of health check-ups for drivers, workers, recruitment, periodic check-ups for agencies, units and businesses, and for people going to work abroad. Committed to following the correct procedures and forms and accurately classifying health status in accordance with current Ministry of Health regulations.
- Training and human resource development: Actively participates in training and clinical practice teaching for medical students and interns from medical and pharmaceutical schools. Focuses on mentoring practicing and newly qualified doctors to strengthen the professional competence, communication skills and medical ethics of the next generation.
- Scientific research and digital transformation: Proactively carries out institutional-level scientific research projects and technical improvement initiatives to optimize the medical care process. Promotes the application of information technology, implementing Electronic Medical Records and registration for examinations using chip-based citizen ID cards/VNeID, toward comprehensive digital transformation.
- Health education and communication: Strengthens counseling and guidance for patients on disease prevention, outpatient treatment and the safe, rational use of medication. Integrates health education into examinations to raise public awareness and build a friendly, professional healthcare environment.
- Social work and community support: Fulfills its social responsibility by providing medical examination and treatment for residents of the Social Protection Center as planned. Works closely with the Youth Union to distribute free medicine twice a month and takes part in social welfare and community healthcare activities launched by the unit.
PROFESSIONAL STRENGTHS
Comprehensive multidisciplinary coordination and same-day service:
The Outpatient Department maintains close, smooth coordination with all clinical and paraclinical departments throughout the Hospital, ensuring a seamless, end-to-end diagnosis and treatment process and optimizing time for patients:
A wide range of specialties for examination & treatment: Provides examination and specialized treatment for most specialty conditions, including Endocrinology, Geriatrics, Cardiology, Musculoskeletal, Neurosurgery, Trauma Surgery, General Surgery, Ophthalmology, Otorhinolaryngology, Dentistry, Dermatology, Traditional Medicine, Rehabilitation...
Same-day surgical scheduling: Works closely with clinical departments to implement a fast surgical scheduling process, helping patients plan their time and reducing waiting procedures.
High-tech diagnostic imaging: Works with the Department of Diagnostic Imaging to provide leading modern techniques such as magnetic resonance imaging (MRI), computed tomography (256-slice CT), ultrasound... enabling accurate detection of complex lesions.
High-tech endoscopy: Works with the Endoscopy Unit to perform gastroscopy and colonoscopy (including conventional and painless sedated endoscopy), with results returned and the process completed on the same day.
Advanced techniques performed directly in the Department
To improve the quality of outpatient diagnosis, the Department is equipped with and independently operates many modern specialty techniques:
Pulmonary function testing: Assesses lung ventilation function, supporting accurate diagnosis of chronic respiratory diseases (such as asthma, COPD...).
Electroencephalography (EEG): Records and analyzes brain waves to support the diagnosis of neurological disorders, epilepsy and sleep disorders.
Bone densitometry (DEXA): Measures bone density using modern methods, enabling early detection and effective preventive treatment of osteoporosis.
Electrocardiography (ECG): Assesses cardiac arrhythmias, myocardial ischemia and other cardiovascular conditions.
CO2 laser technique: Performs safe and effective laser procedures to treat dermatological conditions.
TRAINING & RESEARCH
Training:
Supervises Tra Vinh University students in practical training for Family Medicine and Dermatology modules.
Provides clinical supervision for Preventive Medicine doctors and General Medicine doctors in practice training to obtain their practicing licenses as required.
Scientific research activities:
- 2023 project: “Assessment of clinical and paraclinical characteristics and treatment effectiveness of SOFOBUVIR + VELPATASVIR in patients with chronic hepatitis C at Tra Vinh Provincial General Hospital, 2022-2023”, recognized under Decision No. 26/QĐ-HĐKHKT dated 20/12/2023 of the Science and Technology Council of the Tra Vinh Provincial Department of Health.
- 2024 project: “Survey of treatment effectiveness and adherence among HIV/AIDS patients at the outpatient clinic of Tra Vinh Provincial General Hospital in 2024”, recognized under Decision No. 02/QĐ-HĐKHKT dated 09/12/2024 of Tra Vinh Provincial General Hospital.
- 2025 project: “Study of clinical characteristics and quality of life of psoriasis outpatients at Tra Vinh Provincial General Hospital in 2025”, recognized under Decision No. 1636/QĐ-BVĐKTV dated 23/12/2025 of Tra Vinh Provincial General Hospital.
- Practical significance: The research projects arise from real-world clinical practice, helping to accurately survey and assess the current situation, and from there provide direction for optimizing the care process and improving treatment effectiveness for patients.
Pioneering digital transformation:
Fully implementing the health sector's directives on increasing the application of information technology, the Outpatient Department has resolutely digitized the entire patient service process.
Most notable milestone: The Department officially put the Electronic Medical Record (EMR) system into operation on 28/08/2025, progressively replacing traditional paper-based record management.
Convenient solutions: Effectively applies chip-based citizen ID cards and VNeID electronic identification accounts for registration for medical examination and treatment; combined with full and synchronized use of features from the Hospital Information System (HIS) and smart self-service registration kiosks.
Results achieved: A major turning point in administrative procedure reform, ensuring transparency and absolute accuracy, minimizing waiting times for the public, and moving toward a smart, professional healthcare environment.
EQUIPMENT
No. | Equipment name | Main use / function |
1 | Electroencephalography (EEG) machine | Records and analyzes brain waves to support the diagnosis of neurological disorders. |
2 | Bone densitometer | Measures bone density and assesses the risk and severity of osteoporosis. |
3 | CO2 laser machine | Performs advanced laser microsurgical procedures for the treatment of dermatological conditions. |
4 | Spirometer | Assesses and measures the ventilatory function parameters of the respiratory system. |
5 | Electrocardiograph (ECG) | Detects abnormalities and assesses cardiac arrhythmias. |
STAFF
Department Leadership:
- Head of Department: Specialist Doctor Grade II Le Hoang Kim
- Deputy Head of Department: Specialist Doctor Grade I Duong Thi Thu Hong
Staffing structure:
- Total number of doctors: 12
- Nurses: 32
Professional competence and service style:
The Outpatient Department's doctors, nurses and technicians are systematically trained, highly qualified and have extensive practical experience. With a strong sense of responsibility, the department strictly follows the health sector's Code of Conduct and continually renews its service style and attitude toward dedication and attentiveness, aiming to build a 'Green - Clean - Beautiful - Safe - Civilized' hospital environment that brings satisfaction to patients.
